Have you ever felt unsure about how to handle a commercial air conditioner breakdown?
Air conditioners used in offices and retail spaces are essential for maintaining a comfortable work environment every day.
A breakdown during the peak of summer or winter can significantly disrupt business operations.
In this article, we’ll explain in detail the cost of repairs, common causes of breakdowns, and how to choose a reliable contractor.
By reading this, you’ll gain a comprehensive understanding of commercial AC repair and be better prepared to take appropriate action.
We’re here to help ease your concerns about air conditioner malfunctions so you can continue your business operations with confidence.

Based in Hamamatsu, we specialize in the design, installation, and maintenance of commercial air conditioning, HVAC, and pump systems.
With over 30 years of proven experience and technical expertise, we help create comfortable environments.
Trusted by many publicly listed companies, we take pride in our reliability and responsive service.
We also operate a branch in Malaysia, expanding our reach globally.
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Contents
- 1 Basic Information on Commercial Air Conditioner Repair
- 2 Causes of Commercial AC Malfunctions
- 3 Repair Costs for Commercial Air Conditioners
- 4 How to Choose a Reliable Repair Contractor
- 5 Repair vs. Replacement: How to Decide
- 6 The Importance of Regular Maintenance
- 7 Conclusion: Key Takeaways on Commercial AC Repair
Basic Information on Commercial Air Conditioner Repair
Commercial air conditioners are systems used in commercial facilities such as offices and stores.
Unlike residential air conditioners, they have the capacity and features to efficiently cool and heat large areas.
However, due to their complex structure, professional knowledge is required when a malfunction occurs.
Repairs are typically handled by professional contractors, and prompt response is essential.
Signs That Repair Is Needed
There are several signs that a commercial air conditioner may need repair.
First, if you notice reduced cooling or heating performance, it may be due to worn-out internal parts or clogged filters.
Unusual noises from the unit may indicate issues with internal components such as the fan or compressor.
Water leaks or strange odors are also warning signs.
If these symptoms occur, prompt repair is necessary to avoid further damage and increased costs.
What to Check Before Requesting Repairs
Before calling for a repair, check the following:
Ensure the settings and power are correct.
Check if the filters are clean—neglecting regular cleaning can reduce performance.
Verify the power cord and breaker are functioning properly.
If the issue persists after these checks, contact a professional.
Clearly communicating the symptoms helps contractors provide quick and accurate estimates and solutions.
Repair Methods for Commercial Air Conditioners
Repairs are mainly conducted by professionals.
They will inspect the system, identify the issue, and perform necessary work such as filter cleaning/replacement, refrigerant refilling, or component replacement (e.g., compressor, fan).
Piping blockages or leaks may also be repaired.
After repairs, operation is tested to ensure the system runs properly.
Avoid DIY repair attempts and rely on specialists for safety and reliability.
Regular maintenance is essential to prevent breakdowns.
Causes of Commercial AC Malfunctions
Common causes include clogged piping, dirty filters, and worn-out components.
Error Codes and How to Handle Them
Error codes displayed during malfunctions indicate specific problems.
Each code has a meaning and corresponding action.
E.g., Code E1 suggests an indoor unit fault—check wiring or circuit board.
E2 indicates a temperature sensor issue—sensor replacement may be needed.
Check the remote or unit display for codes, then refer to manuals or the manufacturer’s site.
If Code E1 appears, try restarting the power; if unresolved, check wiring or consult a technician.
Code E4 often relates to the outdoor fan—clean it or consider replacing the fan motor if necessary.
Always consult a trusted technician rather than attempting fixes on your own.
Common Malfunctions and Solutions
1. Dirty filters: reduce airflow and cooling—clean monthly.
2. Refrigerant leaks: reduce performance—caused by pipe wear or damage; early detection via inspection is key.
3. Compressor failure: essential component—call a technician if unusual noise or vibration occurs.
4. Electrical issues: short circuits or disconnected wires—leave diagnosis to professionals.
Preventative maintenance such as filter cleaning, refrigerant checks, and wire inspections helps extend unit lifespan and avoid failures.
Repair Costs for Commercial Air Conditioners
Costs vary depending on the issue and repair area.
Contact a specialist for accurate estimates.
Typical Repair Costs by Problem
1. Refrigeration cycle: ¥10,000–¥30,000
2. Filter replacement: ¥5,000–¥15,000
3. Compressor repair/replacement: ¥50,000–¥100,000
4. Electrical repairs (wiring/board): ¥20,000–¥50,000
Note: These are average figures. Actual costs depend on the unit model, condition, and contractor.
Always request detailed estimates.
Ways to Reduce Repair Costs
1. Perform regular maintenance: filter cleaning and refrigerant checks reduce future repairs.
2. Compare estimates: request quotes from multiple contractors to select the best value.
3. Choose a specialist: experienced technicians can perform efficient, cost-saving repairs.
4. Replace aging parts early: continuing to use deteriorated components may lead to serious damage.
How to Choose a Reliable Repair Contractor
Selecting the right repair company involves several important factors.
Identifying a Trustworthy Contractor
Check reviews and past performance.
Established contractors with long experience are often more reliable.
Transparent estimates and clear explanations suggest quality service.
Make sure they hold valid licenses and insurance.
Things to Watch Out For
Don’t choose based on price alone.
Low-cost providers may offer poor service or insufficient warranties.
Always compare estimates and confirm after-sales support.
24/7 support is ideal for emergencies.
Evaluate responsiveness and reliability before signing a contract.
Repair vs. Replacement: How to Decide
Consider lifespan, damage causes, and repair costs when deciding between repair and replacement.
AC Lifespan and When to Replace
Typical lifespan: 10–15 years (varies with usage and maintenance).
Frequent breakdowns or declining performance suggest replacement.
Older units may increase electricity costs due to reduced efficiency.
New models are more energy efficient and may save money long-term.
Pros and Cons of Repair vs. Replacement
Repair:
+ Lower upfront cost
+ No need for new setup
– May lead to frequent repairs
– Rising total costs
Replacement:
+ Energy efficiency and new features
+ Lower operating and maintenance costs
– High initial investment
– Installation and configuration required
Assess your situation and choose the best balance.
The Importance of Regular Maintenance
Regular maintenance ensures optimal performance and longevity.
It prevents failures, reduces electricity bills, and supports a comfortable environment.
Benefits of Routine Maintenance
1. Maintain efficiency: clean parts regularly to reduce energy use.
2. Prevent failures: inspections catch issues early.
3. Extend lifespan: prevent wear and dirt buildup.
4. Ensure comfort: consistent performance means a pleasant workplace.
Maintenance Methods and Checkpoints
– Clean filters monthly.
– Remove dust from internal components (heat exchanger, fan).
– Check refrigerant levels regularly with a professional.
– Keep outdoor units clear of debris like leaves.
Following these steps helps maximize your AC’s performance.
Conclusion: Key Takeaways on Commercial AC Repair
Fast and reliable repair is essential, especially during peak seasons.
Watch for early signs of malfunction and perform regular maintenance.
Understand repair costs and get quotes from trusted professionals.
Know how to distinguish reliable providers.
Decide whether to repair or replace based on total cost and lifespan.
Implementing these strategies ensures a long-lasting, comfortable commercial environment.